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Telemarketing Manager
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1 Interactions to this job
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MYR 8,000 - MYR 10,000
Full-time
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Selangor, Malaysia
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Sales & Business Development

As a Telemarketing Manager, you will coach a team to generate sales-qualified leads and ensure effective collaboration with sales and marketing. Oversee CRM management and champion team performance to meet objectives.

  • Lead a dynamic telemarketing team to drive successful sales strategies.
  • 3+ years of management experience required to inspire and motivate your team.
  • Enjoy competitive benefits and a supportive team culture with flexible work hours.
Job Description
  • Job ResponsibilitiesManage and coach a telemarketing team to generate sales-qualified leads through business sales calls to prospect customer
  • Recruit, train, lead and supervise telemarketers, providing coaching to improve performance and achieve business target
  • Develop and implement effective telemarketing strategies aligned with overall sales objectives.
  • Ensure the team proactively builds prospect lists, qualifies leads, and secures sales appointments.
  • Maintain effective collaboration and communication with sales and marketing teams to optimize lead conversion and securing sales appointments (follow up once appointment has been confirmed by your team.)
  • Oversee CRM usage, ensuring accurate updates and data management.
  • Conduct performance reviews, implement improvement plans, and foster a motivated team environment.
  • Prepare reports on telemarketing activities, lead quality, and conversion rates.


  • SkillsStrong communication and interpersonal skills.
  • Excellent verbal and written communication skills in English and Mandarin.
  • Experiences in Microsoft Excel reporting functions such as pivot tables.
  • Strategic thinker with strong analytical and creative problem-solving skills.


  • RequirementAdvanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
  • 3+ years of management experience in the tele marketing environment and able to manage a minimum 10 people.
  • Experience leading, inspiring and motivating others to meet goals and metrics.
  • Strong proven Leadership capabilities.
  • A good team player who is independent and self-motivated, self-disciplined and able to prioritise and handle multiple.
  • Ability to communicate and collaborate with Chinese-speaking clients and team members.
  • Additional InformationCompetitive Benefits: Medical, Dental, Optical, Insurance Claim, Team Building, Oversea Company Trip, Performance Incentive Scheme, Birthday Leave
  • Allowances, Incentive and Bonus
  • Will Provide full set of Laptop
  • Working Hours from 8:30 am - 5: 30 pm (Monday - Friday),WFH once a week
  • Monthly Salary : RM5,000 - 10,000 (no commissions)
About Company
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Industry

Media & Broadcasting

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State

Selangor, Malaysia

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Number of Jobs

1

More Info
Job Reference

667107

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